All Systems Operational
App1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-APP1 Operational
User Access Operational
Archiving Jobs Operational
USeast2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
HIPAA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-HIPAA1 Operational
User Access Operational
Archiving Jobs Operational
HIPAA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - HIPAA4 Operational
User Access Operational
Archiving Jobs Operational
USGOV2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
OGC US2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - USGOV2 Operational
User Access Operational
Archiving Jobs Operational
CA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA1 Operational
User Access Operational
Archiving Jobs Operational
CA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA4 Operational
Archiving Jobs Operational
User Access Operational
EMEA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-EMEA1 Operational
User Access Operational
Archiving Jobs Operational
EMEA2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
EMEA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - EMEA4 Operational
User Access Operational
Archiving Jobs Operational
UK1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archiver - UK1 Operational
User Access Operational
Archiving Jobs Operational
AU1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU1 Operational
User Access Operational
Archiving Jobs Operational
AU4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU4 Operational
Archiving Jobs Operational
User Access Operational
Own Discover Operational
UK1 Operational
CA1 Operational
US (app1/hipaa1/useast2) Operational
EU (emea1/emea2) Operational
Archive - OGC US2 Operational
User Access Operational
Archiving Jobs Operational
SG1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - SG1 Operational
User Access Operational
Archiving Jobs Operational
Unified Login Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UI / Login Maintenance for archiver-emea4,hipaa4,ca4,au4 Nov 24, 2024 05:00-17:00 UTC
UI / Login Maintenance for archiver-emea4,hipaa4,ca4,au4 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.
Posted on Nov 20, 2024 - 17:52 UTC
UI / Login Maintenance for app1-archiver,emea1-archiver Nov 24, 2024 05:00-17:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 17, 2024 - 17:11 UTC
Scheduled - UI / Login Maintenance for app1,emea1 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.
Nov 17, 2024 - 17:05 UTC
OwnBackup Scheduled Maintenance - Region: US2 Nov 26, 2024 14:00-18:00 UTC
UI / Login Maintenance for All Regions - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups and jobs will continue to run as scheduled.
Posted on Nov 19, 2024 - 19:09 UTC
System Metrics Month Week Day
App1
Fetching
Archiver - App1
Fetching
EMEA1
Fetching
Archiver - EMEA1
Fetching
EMEA2
Fetching
HIPAA1
Fetching
Archiver - HIPAA1
Fetching
USEAST2
Fetching
EMEA4
Fetching
CA1
Fetching
Archiver - CA1
Fetching
CA4
Fetching
Archiver - CA4
Fetching
AU1
Fetching
Archiver - AU1
Fetching
AU4
Fetching
UK1
Fetching
Archiver - UK1
Fetching
Hipaa4
Fetching
Archiver - Hipaa4
Fetching
US-Gov2
Fetching
Archiver - USGOV2
Fetching
Archiver - EMEA4
Fetching
OGC
Fetching
Past Incidents
Nov 20, 2024
Degraded backup performance in Hipaa4
Resolved - This incident has been resolved.
Nov 20, 20:09 UTC
Update - We are continuing to monitor for any further issues.
Nov 20, 19:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 19:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 19:03 UTC
Investigating - We are currently investigating this issue.
Nov 20, 19:03 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024
OwnBackup Scheduled Maintenance - Region: US2
Completed - The scheduled maintenance has been completed.
Nov 18, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 14:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 5, 15:56 UTC
Scheduled - UI / Login Maintenance for All Regions - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups and jobs will continue to run as scheduled.
Nov 12, 14:00 UTC
Hot Data protection is not respected for certain ContentDocument Policies
Resolved - This incident has been resolved.
Nov 18, 15:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 17, 10:59 UTC
Investigating - We are currently investigating this issue.
Nov 11, 17:30 UTC
Nov 17, 2024
Maintenance - emea4 Jobs
Completed - The scheduled maintenance has been completed.
Nov 17, 09:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 14, 19:43 UTC
Nov 16, 2024

No incidents reported.

Nov 15, 2024
Salesforce service disruption
Resolved - All failed backups have now been restarted. Your backup schedule may be shift if you have a long running backup that overlaps in this time period.
Nov 15, 17:55 UTC
Update - We have been informed the Salesforce outage is resolved. Our team is currently restarting any failed backups and will confirm when restart is completed. Your backup schedule may be shift if you have a long running backup that overlaps in this time period.
Nov 15, 17:16 UTC
Monitoring - We are currently monitoring a salesforce service disruption.
Backups in the affected instances will fail, Own will restart the affected backups once the Salesforce disruption is resolved:
https://status.salesforce.com/incidents/13457
https://status.salesforce.com/generalmessages/1476
Nov 15, 09:20 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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