All Systems Operational
App1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-APP1 Operational
User Access Operational
Archiving Jobs Operational
USeast2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
HIPAA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-HIPAA1 Operational
User Access Operational
Archiving Jobs Operational
HIPAA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - HIPAA4 Operational
User Access Operational
Archiving Jobs Operational
USGOV2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
OGC US2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - USGOV2 Operational
User Access Operational
Archiving Jobs Operational
CA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA1 Operational
User Access Operational
Archiving Jobs Operational
CA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA4 Operational
Archiving Jobs Operational
User Access Operational
EMEA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-EMEA1 Operational
User Access Operational
Archiving Jobs Operational
EMEA2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
EMEA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - EMEA4 Operational
User Access Operational
Archiving Jobs Operational
UK1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archiver - UK1 Operational
User Access Operational
Archiving Jobs Operational
AU1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU1 Operational
User Access Operational
Archiving Jobs Operational
AU4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU4 Operational
Archiving Jobs Operational
User Access Operational
Own Discover Operational
UK1 Operational
CA1 Operational
US (app1/hipaa1/useast2) Operational
EU (emea1/emea2) Operational
Archive - OGC US2 Operational
User Access Operational
Archiving Jobs Operational
SG1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - SG1 Operational
User Access Operational
Archiving Jobs Operational
Unified Login Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance - ca1 and hipaa4 Sep 15, 2024 04:00-23:00 UTC
Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience.

During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.

Own API use will not run during the maintenance window

Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.

Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Posted on Sep 12, 2024 - 07:24 UTC
Archiver Maintenance - US2 Sep 17, 2024 11:00-17:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Sep 13, 2024 - 18:12 UTC
System Metrics Month Week Day
App1
Fetching
Archiver - App1
Fetching
EMEA1
Fetching
Archiver - EMEA1
Fetching
EMEA2
Fetching
HIPAA1
Fetching
Archiver - HIPAA1
Fetching
USEAST2
Fetching
EMEA4
Fetching
CA1
Fetching
Archiver - CA1
Fetching
CA4
Fetching
Archiver - CA4
Fetching
AU1
Fetching
Archiver - AU1
Fetching
AU4
Fetching
Archiver - AU4
Fetching
UK1
Fetching
Archiver - UK1
Fetching
Hipaa4
Fetching
Archiver - Hipaa4
Fetching
US-Gov2
Fetching
Archiver - USGOV2
Fetching
Archiver - EMEA4
Fetching
OGC
Fetching
Past Incidents
Sep 14, 2024

No incidents reported today.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024
Maintenance - emea2, hipaa4, ca4
Completed - The scheduled maintenance has been completed.
Sep 8, 17:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 8, 12:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 05:00 UTC
Scheduled - Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience.

During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.

Own API use will not run during the maintenance window

Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.

Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Sep 5, 11:10 UTC
Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
OwnBackup Scheduled Maintenance - Region: US2
Completed - The scheduled maintenance has been completed.
Sep 4, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 13:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 27, 16:21 UTC
Sep 3, 2024
Slow UI performance
Resolved - This incident has been resolved
Sep 3, 08:30 UTC
Investigating - We are currently investigating this issue. Backups and other jobs are not affected from the UI slow performance issue.
Sep 1, 17:52 UTC
Sep 2, 2024

No incidents reported.

Sep 1, 2024
Maintenance - ca1,ca4
Completed - The scheduled maintenance has been completed.
Sep 1, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 06:00 UTC
Scheduled - Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience.

>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.

>> Own API use will not run during the maintenance window

>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.

>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Aug 29, 09:04 UTC
UI / Login Maintenance for - app1,emea1,hipaa1,ca1,uk1,hipaa4,emea4,useast2,emea2
Completed - The scheduled maintenance has been completed.
Sep 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 29, 07:22 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 18:06 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 15:21 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 15:20 UTC
Scheduled - UI / Login Maintenance for app1,emea1,hipaa1,ca1,uk1,hipaa4,emea4,useast2,emea2 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.
Aug 25, 13:11 UTC
Discover - UI is unavailable
Resolved - This incident has been resolved.
Sep 1, 15:34 UTC
Monitoring - A fix has been implemented, we are currently monitoring it.
Sep 1, 14:13 UTC
Investigating - We're currently investigating an issue with the Discover UI being unavailable and are actively working to resolve it.
Sep 1, 11:14 UTC
Aug 31, 2024

No incidents reported.

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