OwnBackup Scheduled Maintenance - Region: US2
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 03, 2024 - 14:00 UTC
Scheduled - UI / Login Maintenance for All Regions - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups and jobs will continue to run as scheduled.
Dec 3, 2024 14:00-20:00 UTC
App1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-APP1 Operational
User Access Operational
Archiving Jobs Operational
USeast2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
HIPAA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-HIPAA1 Operational
User Access Operational
Archiving Jobs Operational
HIPAA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - HIPAA4 Operational
User Access Operational
Archiving Jobs Operational
USGOV2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
OGC US2 Under Maintenance
User Access Under Maintenance
API Access Under Maintenance
Automatic Backups Under Maintenance
Jobs Under Maintenance
Archive - USGOV2 Operational
User Access Operational
Archiving Jobs Operational
CA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA1 Operational
User Access Operational
Archiving Jobs Operational
CA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA4 Operational
Archiving Jobs Operational
User Access Operational
EMEA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-EMEA1 Operational
User Access Operational
Archiving Jobs Operational
EMEA2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
EMEA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - EMEA4 Operational
User Access Operational
Archiving Jobs Operational
UK1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archiver - UK1 Operational
User Access Operational
Archiving Jobs Operational
AU1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU1 Operational
User Access Operational
Archiving Jobs Operational
AU4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU4 Operational
Archiving Jobs Operational
User Access Operational
Own Discover Operational
UK1 Operational
CA1 Operational
US (app1/hipaa1/useast2) Operational
EU (emea1/emea2) Operational
Archive - OGC US2 Operational
User Access Operational
Archiving Jobs Operational
SG1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - SG1 Operational
User Access Operational
Archiving Jobs Operational
Unified Login Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
App1
Fetching
Archiver - App1
Fetching
EMEA1
Fetching
Archiver - EMEA1
Fetching
EMEA2
Fetching
HIPAA1
Fetching
Archiver - HIPAA1
Fetching
USEAST2
Fetching
EMEA4
Fetching
CA1
Fetching
Archiver - CA1
Fetching
CA4
Fetching
Archiver - CA4
Fetching
AU1
Fetching
Archiver - AU1
Fetching
AU4
Fetching
UK1
Fetching
Archiver - UK1
Fetching
Hipaa4
Fetching
Archiver - Hipaa4
Fetching
US-Gov2
Fetching
Archiver - USGOV2
Fetching
Archiver - EMEA4
Fetching
OGC
Fetching
Past Incidents
Dec 3, 2024

Unresolved incident: OwnBackup Scheduled Maintenance - Region: US2.

Dec 2, 2024

No incidents reported.

Dec 1, 2024
OwnBackup Scheduled Maintenance - Region: AU1
Completed - The scheduled maintenance has been completed.
Dec 1, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 28, 10:59 UTC
Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
OwnBackup Scheduled Maintenance - Region: US2
Completed - The scheduled maintenance has been completed.
Nov 26, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 14:00 UTC
Scheduled - UI / Login Maintenance for All Regions - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups and jobs will continue to run as scheduled.
Nov 19, 19:09 UTC
Nov 25, 2024

No incidents reported.

Nov 24, 2024
Backup Scheduled Maintenance - All recover regions
Completed - The scheduled maintenance has been completed.
Nov 24, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 21, 20:39 UTC
UI / Login Maintenance for archiver-hipaa4
Completed - The scheduled maintenance has been completed.
Nov 24, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 05:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 21, 08:39 UTC
Scheduled - UI / Login Maintenance for archiver-emea4,hipaa4,ca4,au4 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.
Nov 20, 17:52 UTC
Maintenance on EMEA4, HIPAA4, CA4
Completed - The scheduled maintenance has been completed.
Nov 24, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 09:00 UTC
Scheduled - Maintenance on EMEA4, HIPAA4, CA4 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.
Nov 21, 09:30 UTC
UI / Login Maintenance for app1-archiver,emea1-archiver
Completed - The scheduled maintenance has been completed.
Nov 24, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 17, 17:11 UTC
Scheduled - UI / Login Maintenance for app1,emea1 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.
Nov 17, 17:05 UTC
Maintenance - APP1
Completed - The scheduled maintenance has been completed.
Nov 24, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 06:00 UTC
Scheduled - Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience.

>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.

>> Own API use will not run during the maintenance window

>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.

>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Nov 21, 09:32 UTC
Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024
Degraded backup performance in Hipaa4
Resolved - This incident has been resolved.
Nov 20, 20:09 UTC
Update - We are continuing to monitor for any further issues.
Nov 20, 19:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 19:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 19:03 UTC
Investigating - We are currently investigating this issue.
Nov 20, 19:03 UTC
Nov 19, 2024

No incidents reported.

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