All Systems Operational
App1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-APP1 Operational
User Access Operational
Archiving Jobs Operational
USeast2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
HIPAA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-HIPAA1 Operational
User Access Operational
Archiving Jobs Operational
HIPAA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - HIPAA4 Operational
User Access Operational
Archiving Jobs Operational
USGOV2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
OGC US2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - USGOV2 Operational
User Access Operational
Archiving Jobs Operational
CA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA1 Operational
User Access Operational
Archiving Jobs Operational
CA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA4 Operational
Archiving Jobs Operational
User Access Operational
EMEA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-EMEA1 Operational
User Access Operational
Archiving Jobs Operational
EMEA2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
EMEA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - EMEA4 Operational
User Access Operational
Archiving Jobs Operational
UK1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archiver - UK1 Operational
User Access Operational
Archiving Jobs Operational
AU1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU1 Operational
User Access Operational
Archiving Jobs Operational
AU4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU4 Operational
Archiving Jobs Operational
User Access Operational
Own Discover Operational
UK1 Operational
CA1 Operational
US (app1/hipaa1/useast2) Operational
EU (emea1/emea2) Operational
Archive - OGC US2 Operational
User Access Operational
Archiving Jobs Operational
SG1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - SG1 Operational
User Access Operational
Archiving Jobs Operational
Unified Login Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Outgoing IP Address Expansion for Recover and Accelerate on Azure Jan 26, 2025 07:00-17:00 UTC
Planned Maintenance Notice: Outgoing IP Address Expansion for Recover and Accelerate on Azure

Scheduled Maintenance Dates:
>> AU4 and CA4 Regions: Sunday, January 26, 2025
>> EMEA4 and HIPAA4 Regions: Sunday, February 2, 2025

We will be expanding the outgoing IP addresses for Recover and Accelerate services in the Azure environment. This change is critical to support continued scalability and performance across our Azure regions.

**Who is Affected?**
Customers who have configured IP Allow Lists in Salesforce, ServiceNow, Microsoft Dynamics, or similar environments must update their configurations to avoid service interruptions. This configuration is not within the Own product User Interface.

**What You Need to Do:**
Please update your Allow List with the new IP addresses before the scheduled cutover. The full list of IPs for each region can be found in this Knowledge Base article:
https://support.owndata.com/s/article/Own-Regions-and-IP-Addresses-for-Allowlisting-43606

**What to Expect During the Maintenance Window:**
No downtime is expected for the Recover and Accelerate services.
Customers with incomplete IP Allow List updates may experience service disruptions.

**Additional Details:**
This change will allow us to continue onboarding and servicing customers across all Azure regions. If you have any questions or concerns, please contact our support team via support.owndata.com.

Thank you for your attention to this important update!
Posted on Jan 24, 2025 - 23:18 UTC
Own Scheduled Rebranding Maintenance - Region: us2 Jan 27, 2025 14:00-20:00 UTC
We will be undergoing a scheduled maintenance during this time. We will be rebranding and changing our brand from Ownbackup to Own. During this time logging into the Own system with be down.
Posted on Jan 17, 2025 - 20:13 UTC
Outgoing IP Address Expansion for Recover and Accelerate on Azure Feb 2, 2025 07:00-17:00 UTC
Planned Maintenance Notice: Outgoing IP Address Expansion for Recover and Accelerate on Azure

Scheduled Maintenance Dates:
>> AU4 and CA4 Regions: Sunday, January 26, 2025
>> EMEA4 and HIPAA4 Regions: Sunday, February 2, 2025

We will be expanding the outgoing IP addresses for Recover and Accelerate services in the Azure environment. This change is critical to support continued scalability and performance across our Azure regions.

**Who is Affected?**
Customers who have configured IP Allow Lists in Salesforce, ServiceNow, Microsoft Dynamics, or similar environments must update their configurations to avoid service interruptions. This configuration is not within the Own product User Interface.

**What You Need to Do:**
Please update your Allow List with the new IP addresses before the scheduled cutover. The full list of IPs for each region can be found in this Knowledge Base article:
https://support.owndata.com/s/article/Own-Regions-and-IP-Addresses-for-Allowlisting-43606

**What to Expect During the Maintenance Window:**
No downtime is expected for the Recover and Accelerate services.
Customers with incomplete IP Allow List updates may experience service disruptions.

**Additional Details:**
This change will allow us to continue onboarding and servicing customers across all Azure regions. If you have any questions or concerns, please contact our support team via support.owndata.com.

Thank you for your attention to this important update!
Posted on Jan 24, 2025 - 23:19 UTC
System Metrics Month Week Day
App1
Fetching
Archiver - App1
Fetching
EMEA1
Fetching
Archiver - EMEA1
Fetching
EMEA2
Fetching
HIPAA1
Fetching
Archiver - HIPAA1
Fetching
USEAST2
Fetching
EMEA4
Fetching
CA1
Fetching
Archiver - CA1
Fetching
CA4
Fetching
Archiver - CA4
Fetching
AU1
Fetching
Archiver - AU1
Fetching
AU4
Fetching
UK1
Fetching
Archiver - UK1
Fetching
Hipaa4
Fetching
Archiver - Hipaa4
Fetching
US-Gov2
Fetching
Archiver - USGOV2
Fetching
Archiver - EMEA4
Fetching
OGC
Fetching
Past Incidents
Jan 25, 2025

No incidents reported today.

Jan 24, 2025

No incidents reported.

Jan 23, 2025
Own Scheduled Maintenance - Region: us2
Completed - The scheduled maintenance has been completed.
Jan 23, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 14:00 UTC
Scheduled - We will be undergoing a scheduled maintenance during this time.
Jan 16, 02:38 UTC
Jan 22, 2025

No incidents reported.

Jan 21, 2025
Own Scheduled Rebranding Maintenance - Region: us2
Completed - The scheduled maintenance has been completed.
Jan 21, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 14:00 UTC
Scheduled - We will be undergoing a scheduled maintenance during this time. We will be rebranding and changing our brand from Ownbackup to Own. During this time logging into the Own system with be down.
Jan 13, 14:12 UTC
Jan 20, 2025

No incidents reported.

Jan 19, 2025
User and API access maintenance - ALL regions
Completed - The scheduled maintenance has been completed.
Jan 19, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 13:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 16, 18:42 UTC
Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Own Scheduled Maintenance - Region: us2
Completed - The scheduled maintenance has been completed.
Jan 15, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 15:00 UTC
Scheduled - We will be undergoing a scheduled maintenance during this time.
Jan 8, 14:25 UTC
Jan 14, 2025
Discover Scheduled Maintenance - Region: UK1/CA1/US/EU
Completed - The scheduled maintenance has been completed.
Jan 14, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 13:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 10, 17:18 UTC
Jan 13, 2025

No incidents reported.

Jan 12, 2025
UI / Login Maintenance for app1,usgov2,hipaa1
Completed - The scheduled maintenance has been completed.
Jan 12, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 05:00 UTC
Scheduled - UI / Login Maintenance for app1,usgov2 and hipaa1 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.
Dec 31, 13:32 UTC
Recover Scheduled Maintenance - Region: HIPAA4
Completed - The scheduled maintenance has been completed.
Jan 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 06:00 UTC
Scheduled - Jobs Maintenance for hipaa4 - During this maintenance window, customers may experience intermittent outages with running jobs. Rest assured, backups and API usage will continue to run as scheduled.
Jan 9, 12:51 UTC
Jan 11, 2025

No incidents reported.

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