All Systems Operational
App1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-APP1 Operational
User Access Operational
Archiving Jobs Operational
USeast2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
HIPAA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-HIPAA1 Operational
User Access Operational
Archiving Jobs Operational
HIPAA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - HIPAA4 Operational
User Access Operational
Archiving Jobs Operational
USGOV2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
OGC US2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - USGOV2 Operational
User Access Operational
Archiving Jobs Operational
CA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA1 Operational
User Access Operational
Archiving Jobs Operational
CA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - CA4 Operational
Archiving Jobs Operational
User Access Operational
EMEA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive-EMEA1 Operational
User Access Operational
Archiving Jobs Operational
EMEA2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
EMEA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - EMEA4 Operational
User Access Operational
Archiving Jobs Operational
UK1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archiver - UK1 Operational
User Access Operational
Archiving Jobs Operational
AU1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU1 Operational
User Access Operational
Archiving Jobs Operational
AU4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - AU4 Operational
Archiving Jobs Operational
User Access Operational
Own Discover Operational
UK1 Operational
CA1 Operational
US (app1/hipaa1/useast2) Operational
EU (emea1/emea2) Operational
Archive - OGC US2 Operational
User Access Operational
Archiving Jobs Operational
SG1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archive - SG1 Operational
User Access Operational
Archiving Jobs Operational
Unified Login Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Own Scheduled Maintenance - Region: us2 Feb 20, 2025 13:00-22:00 UTC
During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.
Posted on Feb 13, 2025 - 17:33 UTC
System Metrics Month Week Day
App1
Fetching
Archiver - App1
Fetching
EMEA1
Fetching
Archiver - EMEA1
Fetching
EMEA2
Fetching
HIPAA1
Fetching
Archiver - HIPAA1
Fetching
USEAST2
Fetching
EMEA4
Fetching
CA1
Fetching
Archiver - CA1
Fetching
CA4
Fetching
Archiver - CA4
Fetching
AU1
Fetching
Archiver - AU1
Fetching
AU4
Fetching
UK1
Fetching
Archiver - UK1
Fetching
Hipaa4
Fetching
Archiver - Hipaa4
Fetching
US-Gov2
Fetching
Archiver - USGOV2
Fetching
Archiver - EMEA4
Fetching
OGC
Fetching
Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025
Own Scheduled Maintenance - Region: us2
Completed - The scheduled maintenance has been completed.
Feb 17, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 14:00 UTC
Scheduled - During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.
Feb 11, 03:43 UTC
Customer Portal not accessible in US2 region
Resolved - Customer portal can be accessed now.
Feb 17, 17:23 UTC
Investigating - Customer portal is currently not accessibly. The application has no outage.
Feb 17, 16:53 UTC
Archive UI access in UK1 region currently not available
Resolved - This incident has been resolved.
Feb 17, 13:22 UTC
Update - We are continuing to monitor for any further issues.
Feb 17, 10:21 UTC
Update - We are continuing to monitor for any further issues.
Feb 17, 10:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 10:20 UTC
Update - We are continuing to investigate this issue.
Feb 17, 09:26 UTC
Investigating - We are currently investigating this issue.
Feb 17, 09:26 UTC
Archive UI access in AU1 region currently not available
Resolved - This incident has been resolved.
Feb 17, 13:22 UTC
Update - We are continuing to monitor for any further issues.
Feb 17, 08:36 UTC
Update - We are continuing to monitor for any further issues.
Feb 17, 08:35 UTC
Update - We are continuing to monitor for any further issues.
Feb 17, 08:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 07:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 17, 06:51 UTC
Investigating - We are currently investigating the issue.
Feb 17, 05:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 04:53 UTC
Update - The archive jobs are not affected during this incident.
Feb 17, 00:34 UTC
Investigating - We are currently investigating the issue.
Feb 16, 23:46 UTC
Archive UI access in EMEA1 region currently not available
Resolved - This incident has been resolved.
Feb 17, 13:21 UTC
Update - We are continuing to monitor for any further issues.
Feb 17, 08:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 08:29 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 17, 07:43 UTC
Feb 16, 2025
UI / Login Maintenance for hipaa4,emea4,au4,ca4
Completed - The scheduled maintenance has been completed.
Feb 16, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 05:00 UTC
Scheduled - UI / Login Maintenance for hipaa4,emea4,au4,ca4 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.
Feb 12, 13:31 UTC
UI / Login Maintenance for ca1,au1
Completed - The scheduled maintenance has been completed.
Feb 16, 14:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 08:00 UTC
Scheduled - UI / Login Maintenance for ca1,au1 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.
Feb 13, 10:53 UTC
Own Scheduled Maintenance - Region: usgov2
Completed - The scheduled maintenance has been completed.
Feb 16, 14:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 06:01 UTC
Scheduled - During this period, we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.
Feb 14, 12:04 UTC
Own Scheduled Maintenance - Region: ca4
Completed - The scheduled maintenance has been completed.
Feb 16, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 06:01 UTC
Scheduled - During this period, we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.
Feb 14, 12:05 UTC
Own Scheduled Maintenance - Region: EMEA2
Completed - The scheduled maintenance has been completed.
Feb 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 06:00 UTC
Scheduled - During this period, we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.
Feb 14, 11:54 UTC
Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025
Environment Upgrade - CA1, AU1, AU4
Completed - The scheduled maintenance has been completed.
Feb 9, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 6, 12:45 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 6, 12:42 UTC
Feb 8, 2025
Backup Failures and Delays
Resolved - This incident has been resolved, impacted services were restarted.
Feb 8, 19:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 8, 19:06 UTC
Investigating - We are currently investigating an issue causing some backups to fail and other backups to take a long time to start in certain environments.
Feb 8, 17:33 UTC
Feb 7, 2025
OB Archive Package access disruption
Resolved - This incident has been resolved.
Feb 7, 23:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 22:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 7, 21:49 UTC
Investigating - The archive jobs are not affected. OB Archive Console is still accessible and working.
We are investigating this issue.
Feb 7, 21:11 UTC
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

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