Own from Salesforce - Status Page

During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:

• Recover and Accelerate services.

• The user interface for Recover, Accelerate, Archive-App and Discover.

• All Own API usage.

We apologize for any inconvenience this may cause and thank you for your understanding.

Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience. >> During the maintenance window, Own services in this region for Archive will not be available. We strongly suggest that customers run Archive/Unarchive jobs with sufficient time before maintenance begins. Customers should also monitor and re-run Archive/Unarchive jobs if necessary once maintenance is completed.

During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:

• Recover and Accelerate services.

• The user interface for Recover, Accelerate, Archive-App and Discover.

• All Own API usage.

For Your Jobs and Data:

• Manual jobs (e.g., seeding, restores) will be paused. We recommend you start any manual jobs well before this window.

• Scheduled backups will resume automatically after maintenance. Any backups that fail will be manually restarted by our team.

• After maintenance, please monitor and re-run any affected jobs as needed.

We apologize for any inconvenience this may cause and thank you for your understanding.