Archive Search - Performance degradation - Incident details - Own from Salesforce - Status

Archive Search - Performance degradation

Resolved

Degraded performance

Started about 1 year agoLasted about 5 hours

Updates

Resolved
April 23, 2025 at 6:21 AM
Resolved
April 23, 2025 at 6:21 AM
The issue has been fixed and Archive Search/Widget Search/SDK Search are back to normal.
Investigating
April 23, 2025 at 1:36 AM
Investigating
April 23, 2025 at 1:36 AM
We are investigating an issue where some users might be unable to get results from Archive Search/Widget Search and SDK Search in the APP1 region. We are working on a fix