Archive Search - Performance degradation - Incident details - Own from Salesforce - Status

Archive Search - Performance degradation

Resolved

Degraded performance

Started about 1 year agoApril 23, 2025Lasted about 5 hours1:366:21 AMUTC

Updates

Resolved
April 23, 2025 at 6:21 AMUTC
Resolved
April 23, 2025 at 6:21 AMUTC
The issue has been fixed and Archive Search/Widget Search/SDK Search are back to normal.
Investigating
April 23, 2025 at 1:36 AMUTC
Investigating
April 23, 2025 at 1:36 AMUTC
We are investigating an issue where some users might be unable to get results from Archive Search/Widget Search and SDK Search in the APP1 region. We are working on a fix