[EMEA2, HIPAA1, EMEA1,AU1, CA1, UK1, SG1] Scheduled Maintenance - Recover, Accelerate, Archive-App and Discover
Scheduled for August 17, 2025 at 4:00 AM – 4:00 AM
Affects
HIPAA1
Under maintenance from 4:00 AM to 4:00 AM
Backup & Recover
Under maintenance from 4:00 AM to 4:00 AM
Data Mask & Seed
Under maintenance from 4:00 AM to 4:00 AM
Salesforce Discover
Under maintenance from 4:00 AM to 4:00 AM
AU1
Under maintenance from 4:00 AM to 4:00 AM
Backup & Recover
Under maintenance from 4:00 AM to 4:00 AM
Completed
August 17, 2025 at 4:00 AMCompleted
August 17, 2025 at 4:00 AMMaintenance is now in progress
Planned
August 17, 2025 at 4:00 AMPlanned
August 17, 2025 at 4:00 AMDuring this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:
Recover and Accelerate services.
The user interface for Recover, Accelerate, Archive-App and Discover.
All Own API usage.
For Your Jobs and Data:
Manual jobs (e.g., seeding, restores) will be paused. We recommend you start any manual jobs well before this window.
Scheduled backups will resume automatically after maintenance. Any backups that fail will be manually restarted by our team.
After maintenance, please monitor and re-run any affected jobs as needed.
We apologize for any inconvenience this may cause and thank you for your understanding.
