Own from Salesforce - [ca1][Migration with Downtime] – Maintenance details

Archive experiencing degraded performance

[ca1][Migration with Downtime]

Completed
Scheduled for October 26, 2025 at 5:00 AM – 7:00 PM

Affects

CA1

Under maintenance from 5:00 AM to 7:00 PM

Backup & Recover

Under maintenance from 5:00 AM to 7:00 PM

Archive

Under maintenance from 5:00 AM to 7:00 PM

Data Mask & Seed

Under maintenance from 5:00 AM to 7:00 PM

Salesforce Discover

Under maintenance from 5:00 AM to 7:00 PM

Updates
  • Completed
    October 26, 2025 at 7:00 PM
    Completed
    October 26, 2025 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    October 26, 2025 at 5:00 AM
    In progress
    October 26, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    October 26, 2025 at 5:00 AM
    Planned
    October 26, 2025 at 5:00 AM

    During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available. >> Own API use will not run during the maintenance window >> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed. >> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.