Own from Salesforce - USGOV2 Infrastructure Upgrade – Maintenance details
All systems operational
USGOV2 Infrastructure Upgrade
Completed
Scheduled for December 21, 2025 at 7:00 AM – December 31, 2025 at 9:46 AM
Affects
USGOV2
Under maintenance from 7:00 AM to 9:46 AM
Backup & Recover
Under maintenance from 7:00 AM to 9:46 AM
Data Mask & Seed
Under maintenance from 7:00 AM to 9:46 AM
Updates
Completed
December 31, 2025 at 9:46 AM
Completed
December 31, 2025 at 9:46 AM
Maintenance has completed successfully.
In progress
December 21, 2025 at 7:00 AM
In progress
December 21, 2025 at 7:00 AM
Maintenance is now in progress
Planned
December 21, 2025 at 7:00 AM
Planned
December 21, 2025 at 7:00 AM
Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience. >> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available. >> Own API use will not run during the maintenance window >> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed. >> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.