Own from Salesforce - [HIPAA1] Scheduled Maintenance - Recover, Accelerate, Archive-App and Discover – Maintenance details

Archive experiencing degraded performance

[HIPAA1] Scheduled Maintenance - Recover, Accelerate, Archive-App and Discover

Completed
Scheduled for December 28, 2025 at 11:10 AM – 1:10 PM

Affects

HIPAA1

Under maintenance from 11:10 AM to 1:10 PM

Backup & Recover

Under maintenance from 11:10 AM to 1:10 PM

Archive

Under maintenance from 11:10 AM to 1:10 PM

Data Mask & Seed

Under maintenance from 11:10 AM to 1:10 PM

Salesforce Discover

Under maintenance from 11:10 AM to 1:10 PM

Updates
  • Completed
    December 28, 2025 at 1:10 PM
    Completed
    December 28, 2025 at 1:10 PM
    Maintenance has completed successfully
  • In progress
    December 28, 2025 at 11:10 AM
    In progress
    December 28, 2025 at 11:10 AM
    Maintenance is now in progress
  • Planned
    December 28, 2025 at 11:10 AM
    Planned
    December 28, 2025 at 11:10 AM

    During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:

    • Recover and Accelerate services.

    • The user interface for Recover, Accelerate, Archive-App and Discover.

    • All Own API usage.

    For Your Jobs and Data:

    • Manual jobs (e.g., seeding, restores) will be paused. We recommend you start any manual jobs well before this window.

    • Scheduled backups will resume automatically after maintenance. Any backups that fail will be manually restarted by our team.

    • After maintenance, please monitor and re-run any affected jobs as needed.

    We apologize for any inconvenience this may cause and thank you for your understanding.