Own from Salesforce - [SG1] Scheduled Maintenance - Recover SG1 EKS Upgrade – Maintenance details

All systems operational

[SG1] Scheduled Maintenance - Recover SG1 EKS Upgrade

Completed
Scheduled for October 19, 2025 at 4:00 AM – 10:00 AM

Affects

SG1

Under maintenance from 4:00 AM to 10:00 AM

Updates
  • Completed
    October 19, 2025 at 10:00 AM
    Completed
    October 19, 2025 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    October 19, 2025 at 4:00 AM
    In progress
    October 19, 2025 at 4:00 AM
    Maintenance is now in progress
  • Planned
    October 19, 2025 at 4:00 AM
    Planned
    October 19, 2025 at 4:00 AM

    During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:

    • Recover and Accelerate services.

    • The user interface for Recover, Accelerate, Archive-App and Discover.

    • All Own API usage.

    For Your Jobs and Data:

    • Manual jobs (e.g., seeding, restores) will be paused. We recommend you start any manual jobs well before this window.

    • Scheduled backups will resume automatically after maintenance. Any backups that fail will be manually restarted by our team.

    • After maintenance, please monitor and re-run any affected jobs as needed.

    We apologize for any inconvenience this may cause and thank you for your understanding.