Own from Salesforce - Notice history

All systems operational

 
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Backup & Recover
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Data Mask & Seed
APP1
HIPAA1
HIPAA4
USEAST2
US2
USGOV2
AU1
AU4
UK1
CA1
CA4
EMEA1
EMEA2
EMEA4
SG1

Notice history

Jan 2025

Errors on Login to Web UI
  • Resolved
    Resolved

    We have identified and resolved an issue impacting the ability of some users to log in to the web UI.

Dec 2024

No notices reported this month

Nov 2024

Degraded backup performance in Hipaa4
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    We are currently investigating this issue.

Salesforce service disruption
  • Resolved
    Resolved

    All failed backups have now been restarted. Your backup schedule may be shift if you have a long running backup that overlaps in this time period.

  • Update
    Update

    We have been informed the Salesforce outage is resolved. Our team is currently restarting any failed backups and will confirm when restart is completed. Your backup schedule may be shift if you have a long running backup that overlaps in this time period.

  • Monitoring
    Monitoring

    We are currently monitoring a salesforce service disruption. Backups in the affected instances will fail, Own will restart the affected backups once the Salesforce disruption is resolved: https://status.salesforce.com/incidents/13457 https://status.salesforce.com/generalmessages/1476

Hot Data protection is not respected for certain ContentDocument Policies
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    We are currently investigating this issue.

Nov 2024 to Jan 2025

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