Own from Salesforce - Notice history

Under maintenance

 
Backup & Recover
Data Mask & Seed
Archive
Salesforce Discover
APP1
HIPAA1
HIPAA4
USEAST2
US2
USGOV2
AU1
AU4
UK1
CA1
CA4
EMEA1
EMEA2
EMEA4
SG1

Notice history

View current status

Jul 2025

JUL13
[Archive] Planned maintenance for HIPAA1, EMEA1, App1
CompletedMaintenance8 hours 16 minutes
  • Completed
    July 13, 2025 at 3:16 PMUTC
    Completed
    July 13, 2025 at 3:16 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 13, 2025 at 7:00 AMUTC
    In progress
    July 13, 2025 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 13, 2025 at 7:00 AMUTC
    Planned
    July 13, 2025 at 7:00 AMUTC
    We are planning for a scheduled maintenance during that time.
JUL13
Scheduled Maintenance - UI/Login for USEast2
CompletedMaintenance7 hours 30 minutes
  • Completed
    July 13, 2025 at 1:30 PMUTC
    Completed
    July 13, 2025 at 1:30 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 13, 2025 at 6:00 AMUTC
    In progress
    July 13, 2025 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 13, 2025 at 6:00 AMUTC
    Planned
    July 13, 2025 at 6:00 AMUTC

    UI / Login Maintenance for USEast2 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

JUL10
Update Discover Ingress APP1, HIPAA1, and USEAST2
CompletedMaintenance32 minutes
  • Completed
    July 10, 2025 at 6:32 PMUTC
    Completed
    July 10, 2025 at 6:32 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 10, 2025 at 6:00 PMUTC
    In progress
    July 10, 2025 at 6:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 10, 2025 at 6:00 PMUTC
    Planned
    July 10, 2025 at 6:00 PMUTC

    We are planning for a scheduled maintenance during this time to update the ingress to the Discover application. This will cause intermittent UI failures during this time.

JUL6
[Archive] Planned maintenance for SG1, USGov2, CA1, AU1, UK1
CompletedMaintenance6 hours
  • Completed
    July 06, 2025 at 1:00 PMUTC
    Completed
    July 06, 2025 at 1:00 PMUTC
    Maintenance has completed successfully
  • In progress
    July 06, 2025 at 7:00 AMUTC
    In progress
    July 06, 2025 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 06, 2025 at 7:00 AMUTC
    Planned
    July 06, 2025 at 7:00 AMUTC
    We are planning for a scheduled maintenance during that time.

Jun 2025

JUN30
Own Scheduled Maintenance - Region: us2
CompletedMaintenance3 hours
  • Completed
    June 30, 2025 at 5:00 PMUTC
    Completed
    June 30, 2025 at 5:00 PMUTC

    Maintenance has completed successfully..

  • In progress
    June 30, 2025 at 2:00 PMUTC
    In progress
    June 30, 2025 at 2:00 PMUTC

    Maintenance is now in progress.

  • Planned
    June 30, 2025 at 2:00 PMUTC
    Planned
    June 30, 2025 at 2:00 PMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

JUN22
Own Scheduled Archive Maintenance - Region: usgov2 / uk1 / au1
CompletedMaintenance10 hours
  • Completed
    June 22, 2025 at 5:00 PMUTC
    Completed
    June 22, 2025 at 5:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    June 22, 2025 at 7:00 AMUTC
    In progress
    June 22, 2025 at 7:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 22, 2025 at 6:00 AMUTC
    Update
    June 22, 2025 at 6:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    June 20, 2025 at 6:36 AMUTC
    Planned
    June 20, 2025 at 6:36 AMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

UI access on USGov2 is outage
ResolvedDegraded performance1 minute
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are aware of an issue impacting UI access on the usgov2 instance. Our team is actively working to restore full UI functionality. All core backups and services are currently operational. We apologize for any inconvenience.

Own Recover for ServiceNow - Increased error rates in backup sections
ResolvedDegraded performance1 hour 30 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    If you are experiencing an Increased error rates in you backup sections please contact support. The issue has been identified and a fix is being implemented

JUN16
Own Scheduled Maintenance - Region: us2
CompletedMaintenance1 hour
  • Completed
    June 16, 2025 at 1:00 PMUTC
    Completed
    June 16, 2025 at 1:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    June 16, 2025 at 12:00 PMUTC
    In progress
    June 16, 2025 at 12:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    June 16, 2025 at 11:00 AMUTC
    Update
    June 16, 2025 at 11:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    June 09, 2025 at 9:41 PMUTC
    Planned
    June 09, 2025 at 9:41 PMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

May 2025

MAY25
UI / Login Maintenance for emea4
CompletedMaintenance5 hours
  • Completed
    May 25, 2025 at 11:00 AMUTC
    Completed
    May 25, 2025 at 11:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    May 25, 2025 at 6:00 AMUTC
    In progress
    May 25, 2025 at 6:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 25, 2025 at 5:00 AMUTC
    Update
    May 25, 2025 at 5:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Update
    May 22, 2025 at 10:54 AMUTC
    Update
    May 22, 2025 at 10:54 AMUTC

    We will be undergoing scheduled maintenance during this time.

  • Planned
    May 21, 2025 at 11:05 AMUTC
    Planned
    May 21, 2025 at 11:05 AMUTC

    UI / Login Maintenance for emea4 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups and API usage will continue to run as scheduled.

MAY19
Own Scheduled Maintenance - Region: us2
CompletedMaintenance3 hours
  • Completed
    May 19, 2025 at 5:00 PMUTC
    Completed
    May 19, 2025 at 5:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    May 19, 2025 at 2:00 PMUTC
    In progress
    May 19, 2025 at 2:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 19, 2025 at 1:00 PMUTC
    Update
    May 19, 2025 at 1:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 12, 2025 at 6:08 PMUTC
    Planned
    May 12, 2025 at 6:08 PMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

Own Recover for Dynamics - Backup Failures
ResolvedPartial outage2 hours 15 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

MAY18
Archive Scheduled Maintenance - AU1
CompletedMaintenance3 hours
  • Completed
    May 18, 2025 at 11:00 AMUTC
    Completed
    May 18, 2025 at 11:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    May 18, 2025 at 8:00 AMUTC
    In progress
    May 18, 2025 at 8:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 18, 2025 at 7:00 AMUTC
    Update
    May 18, 2025 at 7:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 15, 2025 at 1:12 PMUTC
    Planned
    May 15, 2025 at 1:12 PMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. During this maintenance window, customers may experience intermittent outages. We appreciate your patience and understanding as we make these improvements to better serve you

MAY15
Discover Scheduled Maintenance -
CompletedMaintenance5 hours
  • Completed
    May 15, 2025 at 8:00 PMUTC
    Completed
    May 15, 2025 at 8:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    May 15, 2025 at 3:00 PMUTC
    In progress
    May 15, 2025 at 3:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    May 15, 2025 at 2:00 PMUTC
    Update
    May 15, 2025 at 2:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    May 13, 2025 at 2:28 PMUTC
    Planned
    May 13, 2025 at 2:28 PMUTC

    During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

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May 2025 to Jul 2025

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