Own from Salesforce - Notice history

We will be undergoing a scheduled maintenance during this time. We will be rebranding and changing our brand from Ownbackup to Own. During this time logging into the Own system with be down.

Planned Maintenance Notice: Outgoing IP Address Expansion for Recover and Accelerate on Azure Scheduled Maintenance Dates: >> AU4 and CA4 Regions: Sunday, January 26, 2025 >> EMEA4 and HIPAA4 Regions: Sunday, February 2, 2025 We will be expanding the outgoing IP addresses for Recover and Accelerate services in the Azure environment. This change is critical to support continued scalability and performance across our Azure regions. **Who is Affected?** Customers who have configured IP Allow Lists in Salesforce, ServiceNow, Microsoft Dynamics, or similar environments must update their configurations to avoid service interruptions. This configuration is not within the Own product User Interface. **What You Need to Do:** Please update your Allow List with the new IP addresses before the scheduled cutover. The full list of IPs for each region can be found in this Knowledge Base article: https://support.owndata.com/s/article/Own-Regions-and-IP-Addresses-for-Allowlisting-43606 **What to Expect During the Maintenance Window:** No downtime is expected for the Recover and Accelerate services. Customers with incomplete IP Allow List updates may experience service disruptions. **Additional Details:** This change will allow us to continue onboarding and servicing customers across all Azure regions. If you have any questions or concerns, please contact our support team via support.owndata.com. Thank you for your attention to this important update!

We will be undergoing a scheduled maintenance during this time.

We will be undergoing a scheduled maintenance during this time. We will be rebranding and changing our brand from Ownbackup to Own. During this time logging into the Own system with be down.

We will be undergoing scheduled maintenance during this time.

UI / Login Maintenance for ca1 and sg1 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

UI / Login Maintenance for ca1-archiver - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

UI / Login Maintenance for ca1-archiver - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

We will be undergoing scheduled maintenance during this time.

UI / Login Maintenance for au1 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

UI / Login Maintenance for All Regions - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups and jobs will continue to run as scheduled.

Maintenance on EMEA4, HIPAA4, CA4 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

We will be undergoing scheduled maintenance during this time.

Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience. >> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available. >> Own API use will not run during the maintenance window >> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed. >> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.

UI / Login Maintenance for app1,emea1 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.