Archive UI access in AU1 region currently not available

Resolved

Degraded performance

Started 5 months agoLasted about 14 hours

Affected

Archive - AU1

Updates

Resolved
February 17, 2025 at 1:22 PM
Resolved
February 17, 2025 at 1:22 PM
This incident has been resolved.
Update
February 17, 2025 at 8:36 AM
Update
February 17, 2025 at 8:36 AM
We are continuing to monitor for any further issues.
Update
February 17, 2025 at 8:35 AM
Update
February 17, 2025 at 8:35 AM
We are continuing to monitor for any further issues.
Update
February 17, 2025 at 8:33 AM
Update
February 17, 2025 at 8:33 AM
We are continuing to monitor for any further issues.
Monitoring
February 17, 2025 at 7:00 AM
Monitoring
February 17, 2025 at 7:00 AM
A fix has been implemented and we are monitoring the results.
Identified
February 17, 2025 at 6:51 AM
Identified
February 17, 2025 at 6:51 AM
The issue has been identified and a fix is being implemented.
Investigating
February 17, 2025 at 5:45 AM
Investigating
February 17, 2025 at 5:45 AM
We are currently investigating the issue.
Monitoring
February 17, 2025 at 4:53 AM
Monitoring
February 17, 2025 at 4:53 AM
A fix has been implemented and we are monitoring the results.
Update
February 17, 2025 at 12:34 AM
Update
February 17, 2025 at 12:34 AM
The archive jobs are not affected during this incident.
Investigating
February 16, 2025 at 11:46 PM
Investigating
February 16, 2025 at 11:46 PM
We are currently investigating the issue.

Own from Salesforce - Archive UI access in AU1 region currently not available – Incident details