Archive UI access in AU1 region currently not available

Resolved

Degraded performance

Started over 1 year agoFebruary 16, 2025Lasted 13 hours 35 minutesFebruary 16, 202511:46 PMFebruary 17, 20251:22 PMUTC

Updates

Resolved
February 17, 2025 at 1:22 PMUTC
Resolved
February 17, 2025 at 1:22 PMUTC
This incident has been resolved.
Update
February 17, 2025 at 8:36 AMUTC
Update
February 17, 2025 at 8:36 AMUTC
We are continuing to monitor for any further issues.
Update
February 17, 2025 at 8:35 AMUTC
Update
February 17, 2025 at 8:35 AMUTC
We are continuing to monitor for any further issues.
Update
February 17, 2025 at 8:33 AMUTC
Update
February 17, 2025 at 8:33 AMUTC
We are continuing to monitor for any further issues.
Monitoring
February 17, 2025 at 7:00 AMUTC
Monitoring
February 17, 2025 at 7:00 AMUTC
A fix has been implemented and we are monitoring the results.
Identified
February 17, 2025 at 6:51 AMUTC
Identified
February 17, 2025 at 6:51 AMUTC
The issue has been identified and a fix is being implemented.
Investigating
February 17, 2025 at 5:45 AMUTC
Investigating
February 17, 2025 at 5:45 AMUTC
We are currently investigating the issue.
Monitoring
February 17, 2025 at 4:53 AMUTC
Monitoring
February 17, 2025 at 4:53 AMUTC
A fix has been implemented and we are monitoring the results.
Update
February 17, 2025 at 12:34 AMUTC
Update
February 17, 2025 at 12:34 AMUTC
The archive jobs are not affected during this incident.
Investigating
February 16, 2025 at 11:46 PMUTC
Investigating
February 16, 2025 at 11:46 PMUTC
We are currently investigating the issue.

Own from Salesforce - Archive UI access in AU1 region currently not available – Incident details