Own from Salesforce - Maintenance - APP1 – Maintenance details

Maintenance - APP1

Completed
Scheduled for November 24, 2024 at 6:00 AM – 2:00 PM

Affects

Own Discover

App1

Updates
  • Completed
    November 24, 2024 at 2:00 PM
    Completed
    November 24, 2024 at 2:00 PM

    The scheduled maintenance has been completed.

  • In progress
    November 24, 2024 at 6:00 AM
    In progress
    November 24, 2024 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 24, 2024 at 5:00 AM
    Planned
    November 24, 2024 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    November 21, 2024 at 9:32 AM
    Planned
    November 21, 2024 at 9:32 AM

    Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience. >> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available. >> Own API use will not run during the maintenance window >> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed. >> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.