Own from Salesforce - [US2] Scheduled Maintenance - Platform – Maintenance details

Archive experiencing degraded performance

[US2] Scheduled Maintenance - Platform

Completed
Scheduled for March 23, 2026 at 1:00 PM – 4:00 PM

Affects

US2

Under maintenance from 1:00 PM to 4:00 PM

Backup & Recover

Under maintenance from 1:00 PM to 4:00 PM

Data Mask & Seed

Under maintenance from 1:00 PM to 4:00 PM

Archive

Under maintenance from 1:00 PM to 4:00 PM

Updates
  • Completed
    March 23, 2026 at 4:00 PM
    Completed
    March 23, 2026 at 4:00 PM
    Maintenance has completed successfully
  • In progress
    March 23, 2026 at 1:00 PM
    In progress
    March 23, 2026 at 1:00 PM
    Maintenance is now in progress
  • Planned
    March 23, 2026 at 1:00 PM
    Planned
    March 23, 2026 at 1:00 PM

    During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:

    • Recover and Accelerate services.

    • The user interface for Recover, Accelerate, Archive-App and Discover.

    • All Own API usage.

    For Your Jobs and Data:

    • Manual jobs (e.g., seeding, restores) will be paused. We recommend you start any manual jobs well before this window.

    • Scheduled backups will resume automatically after maintenance. Any backups that fail will be manually restarted by our team.

    • After maintenance, please monitor and re-run any affected jobs as needed.

    We apologize for any inconvenience this may cause and thank you for your understanding.