Own from Salesforce - Degradation in email notification service – Incident details

All systems operational

Degradation in email notification service

Resolved
Major outage
Started 4 months agoLasted about 5 hours

Affected

APP1

Degraded performance from 10:00 AM to 3:04 PM

Backup & Recover

Degraded performance from 10:00 AM to 3:04 PM

HIPAA1

Degraded performance from 10:00 AM to 3:04 PM

Backup & Recover

Degraded performance from 10:00 AM to 3:04 PM

HIPAA4

Degraded performance from 10:00 AM to 3:04 PM

Backup & Recover

Degraded performance from 10:00 AM to 3:04 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified the cause and are working on a resolution. We anticipate a resolution within the next hour.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.