Notice history

Backup & Recover

Data Mask & Seed

View current status

Oct 2026

OCT27

[US2] Standard Maintenance - Infrastructure Improvement

Planned1:00 PM – 1:00 PMUTC

Planned
October 19, 2026 at 7:39 PMUTC
Planned
October 19, 2026 at 7:39 PMUTC
US2 will undergo scheduled maintenance for infrastructure improvements. A brief service interruption may happen during the 2-hour window.

OCT25

Proactive Maintenance: Third-Party Certificate Authority Issue

Planned5:00 AM – 5:00 AMUTC

Planned
October 22, 2026 at 11:43 AMUTC
Planned
October 22, 2026 at 11:43 AMUTC
Salesforce is aware of a publicly reported compromise of intermediate certificates issued by a third-party certificate authority. Salesforce is continuing to monitor the situation and may undertake proactive maintenance. We will provide updates here as appropriate.
https://status.salesforce.com/generalmessages/20000266?locale=en-US

OCT21

[APP1] Scheduled Maintenance - Archiver

CompletedMaintenance7 hours

Completed
October 21, 2026 at 1:00 PMUTC
Completed
October 21, 2026 at 1:00 PMUTC
Maintenance has completed successfully
In progress
October 21, 2026 at 6:00 AMUTC
In progress
October 21, 2026 at 6:00 AMUTC
Maintenance is now in progress
Planned
October 11, 2026 at 12:28 PMUTC
Planned
October 11, 2026 at 12:28 PMUTC
During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:
Archiver services.
The user interface for Archiver.
All Own API usage.
We apologize for any inconvenience this may cause and thank you for your understanding.

OCT14

[HIPAA1] Scheduled Maintenance - Archiver

CompletedMaintenance7 hours

Completed
October 14, 2026 at 1:00 PMUTC
Completed
October 14, 2026 at 1:00 PMUTC
Maintenance has completed successfully
In progress
October 14, 2026 at 6:00 AMUTC
In progress
October 14, 2026 at 6:00 AMUTC
Maintenance is now in progress
Planned
October 06, 2026 at 1:01 PMUTC
Planned
October 06, 2026 at 1:01 PMUTC
During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:
Archiver services.
The user interface for Archiver.
All Own API usage.
We apologize for any inconvenience this may cause and thank you for your understanding.

OCT7

[EMEA2] Scheduled Maintenance - Backup & Recover,Accelerate,Archiver-app

CompletedMaintenance7 hours

Completed
October 07, 2026 at 1:00 PMUTC
Completed
October 07, 2026 at 1:00 PMUTC
Maintenance has completed successfully
In progress
October 07, 2026 at 6:00 AMUTC
In progress
October 07, 2026 at 6:00 AMUTC
Maintenance is now in progress
Planned
September 27, 2026 at 2:25 PMUTC
Planned
September 27, 2026 at 2:25 PMUTC
During this maintenance window, you may experience brief periods of service interruption or temporary downtime.
Impacted Services & Capabilities:
- Services: Backup & Recover , Accelerate
- User Interface: Archiver, Recover, and Accelerate
- APIs: All Own API endpoints
We apologize for any inconvenience and appreciate your patience as we complete these necessary updates.

Sep 2026

SEP27

[EMEA1] Scheduled Maintenance - Archiver

CompletedMaintenance6 hours

Completed
September 27, 2026 at 12:00 PMUTC
Completed
September 27, 2026 at 12:00 PMUTC
Maintenance has completed successfully
In progress
September 27, 2026 at 6:00 AMUTC
In progress
September 27, 2026 at 6:00 AMUTC
Maintenance is now in progress
Planned
September 23, 2026 at 7:08 AMUTC
Planned
September 23, 2026 at 7:08 AMUTC
During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:
Archiver services.
The user interface for Archiver.
All Own API usage.
We apologize for any inconvenience this may cause and thank you for your understanding.

SEP27

[emea1] Scheduled Maintenance - Backup & Recover,Accelerate,Archiver-app

CompletedMaintenance6 hours

Completed
September 27, 2026 at 12:00 PMUTC
Completed
September 27, 2026 at 12:00 PMUTC
Maintenance has completed successfully
In progress
September 27, 2026 at 6:00 AMUTC
In progress
September 27, 2026 at 6:00 AMUTC
Maintenance is now in progress
Planned
September 23, 2026 at 7:34 AMUTC
Planned
September 23, 2026 at 7:34 AMUTC
During this maintenance window, you may experience brief periods of service interruption or temporary downtime.
Impacted Services & Capabilities:
- Services: Backup & Recover , Accelerate
- User Interface: Archiver, Recover, and Accelerate
- APIs: All Own API endpoints
We apologize for any inconvenience and appreciate your patience as we complete these necessary updates.

SEP23

[SG1] Scheduled Maintenance - Archiver

CompletedMaintenance6 hours

Completed
September 23, 2026 at 12:00 PMUTC
Completed
September 23, 2026 at 12:00 PMUTC
Maintenance has completed successfully
In progress
September 23, 2026 at 6:00 AMUTC
In progress
September 23, 2026 at 6:00 AMUTC
Maintenance is now in progress
Planned
September 17, 2026 at 11:04 AMUTC
Planned
September 17, 2026 at 11:04 AMUTC
During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:
Archiver services.
The user interface for Archiver.
All Own API usage.
We apologize for any inconvenience this may cause and thank you for your understanding.

SEP23

[ SG1 ] Scheduled Maintenance - Backup & Recover,Accelerate,Archiver-app

CompletedMaintenance6 hours

Completed
September 23, 2026 at 12:00 PMUTC
Completed
September 23, 2026 at 12:00 PMUTC
Maintenance has completed successfully
In progress
September 23, 2026 at 6:00 AMUTC
In progress
September 23, 2026 at 6:00 AMUTC
Maintenance is now in progress
Planned
September 17, 2026 at 2:36 PMUTC
Planned
September 17, 2026 at 2:36 PMUTC
During this maintenance window, you may experience brief periods of service interruption or temporary downtime.
Impacted Services & Capabilities:
- Services: Backup & Recover , Accelerate
- User Interface: Archiver, Recover, and Accelerate
- APIs: All Own API endpoints
We apologize for any inconvenience and appreciate your patience as we complete these necessary updates.

SEP17

us2 Security Patching

CompletedMaintenance2 hours

Completed
September 17, 2026 at 3:00 PMUTC
Completed
September 17, 2026 at 3:00 PMUTC
Maintenance has completed successfully
In progress
September 17, 2026 at 1:00 PMUTC
In progress
September 17, 2026 at 1:00 PMUTC
Maintenance is now in progress
Planned
September 16, 2026 at 1:09 AMUTC
Planned
September 16, 2026 at 1:09 AMUTC
We are performing scheduled maintenance on us2 to apply security patches. During this window some services may be briefly unavailable or intermittently slow while systems are updated and restarted. We will update this notice once maintenance is complete and services are confirmed healthy.

Aug 2026

AUG30

[ARCHIVE] - Scheduled Maintenance: CA1

CompletedMaintenance4 hours

Completed
August 30, 2026 at 11:00 AMUTC
Completed
August 30, 2026 at 11:00 AMUTC
Maintenance has completed successfully
In progress
August 30, 2026 at 7:00 AMUTC
In progress
August 30, 2026 at 7:00 AMUTC
Maintenance is now in progress
Planned
August 27, 2026 at 9:02 AMUTC
Planned
August 27, 2026 at 9:02 AMUTC
We will perform a scheduled maintenance on the Archiver service in CA1 regions to update an internal service. No customer-facing impact is expected. Archive jobs will continue to run as scheduled.

Resolved
August 22, 2026 at 5:06 PMUTC
Resolved
August 22, 2026 at 5:06 PMUTC
This incident has been resolved.
Identified
August 22, 2026 at 11:00 AMUTC
Identified
August 22, 2026 at 11:00 AMUTC
We experience service disruption for backups and jobs in CA4

AUG19

[US2] Standard Maintenance - Infrastructure Improvement

CompletedMaintenance3 hours

Completed
August 19, 2026 at 5:30 PMUTC
Completed
August 19, 2026 at 5:30 PMUTC
Maintenance has completed successfully
In progress
August 19, 2026 at 2:30 PMUTC
In progress
August 19, 2026 at 2:30 PMUTC
Maintenance is now in progress
Planned
August 12, 2026 at 2:22 PMUTC
Planned
August 12, 2026 at 2:22 PMUTC
We are planning for a scheduled maintenance during that time.

AUG19

[ CA1 ] Scheduled Maintenance - Archiver

CompletedMaintenance4 hours

Completed
August 19, 2026 at 9:00 AMUTC
Completed
August 19, 2026 at 9:00 AMUTC
Maintenance has completed successfully
In progress
August 19, 2026 at 5:00 AMUTC
In progress
August 19, 2026 at 5:00 AMUTC
Maintenance is now in progress
Planned
August 17, 2026 at 8:08 AMUTC
Planned
August 17, 2026 at 8:08 AMUTC
During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:
- Archiver services.
- The user interface for Archiver.
- All Own API usage.
We apologize for any inconvenience this may cause and thank you for your understanding.heduled maintenance during that time.

AUG18

[US2] Standard Maintenance - Infrastructure Improvement

CompletedMaintenance2 hours

Completed
August 18, 2026 at 3:00 PMUTC
Completed
August 18, 2026 at 3:00 PMUTC
Maintenance has completed successfully
In progress
August 18, 2026 at 1:00 PMUTC
In progress
August 18, 2026 at 1:00 PMUTC
Maintenance is now in progress
Planned
August 10, 2026 at 8:17 PMUTC
Planned
August 10, 2026 at 8:17 PMUTC
We are planning for a scheduled maintenance during that time.

Aug 2026 to Oct 2026

Own from Salesforce - Notice history

All systems operational

Notice history

Oct 2026

Sep 2026

Aug 2026