Own from Salesforce - Notice history

During this window, there is a potential for temporary downtime affecting our services. Archive, and Archive-related services may be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.

During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:

• Recover and Accelerate services.

• The user interface for Recover, Accelerate, Archive-App and Discover.

• All Own API usage.

For Your Jobs and Data:

• Manual jobs (e.g., seeding, restores) will be paused. We recommend you start any manual jobs well before this window.

• Scheduled backups will resume automatically after maintenance. Any backups that fail will be manually restarted by our team.

• After maintenance, please monitor and re-run any affected jobs as needed.

We apologize for any inconvenience this may cause and thank you for your understanding.

We are performing maintenance on our infrastructure to improve platform security and stability. During this time, parts of the Own platform may experience performance degradation. We apologize for the inconvenience.

During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:

• The user interface for Recover, Accelerate, Archive-App and Discover.

• All Own API usage.

For Your Jobs and Data:

• Manual jobs (e.g., seeding, restores) will be paused. We recommend you start any manual jobs well before this window.

We apologize for any inconvenience this may cause and thank you for your understanding.

During this period we will be performing scheduled maintenance to upgrade and optimize our infrastructure. All scheduled jobs will run normally but web access may be disrupted during this time. This process is essential for improving system performance, increasing security, and ensuring a more reliable experience for our users. We appreciate your patience and understanding as we make these improvements to better serve you.

UI / Login Maintenance for USEast2 - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

We are planning for a scheduled maintenance during this time to update the ingress to the Discover application. This will cause intermittent UI failures during this time.