The Archive search service is fully restored. The upstream Microsoft Azure outage has been resolved, our Elastic Cloud cluster is healthy, and rebalancing is complete. No customer action is required. Thank you for your patience.
The search service has been restored to full capacity. Working with Elastic support, we completed the recovery actions and the cluster is healthy. Background rebalancing across the cluster is still in progress. We are monitoring until it completes.
Microsoft Azure has confirmed a datacenter power outage as the source. Elastic Cloud (hosted on Azure) is degraded, which is impacting our cluster performance. Customer-facing services are not affected at this time. We are waiting on Elastic Cloud to confirm recovery
Root cause identified: an active Microsoft Azure incident is impacting upstream dependencies for our services. We are assessing scope and affected components.
We are investigating reports of degraded service. Upstream provider (Microsoft Azure) is reporting an active incident, and we are assessing impact on our services.
Upgrade RDS archive
During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:
Archiver services.
The user interface for Archiver.
All Own API usage.
We apologize for any inconvenience this may cause and thank you for your understanding.heduled maintenance during that time.
Recover , and Accelerate services.
The user interface for Recover, Accelerate, Archive-App.
Recover , Archiver and Accelerate services.
The user interface for Recover, Archiver, Accelerate, Archive-App.
Recover and Accelerate services.
The user interface for Recover, Accelerate, Archive-App and Discover.
For Your Jobs and Data:
Manual jobs (e.g., seeding, restores) will be paused. We recommend you start any manual jobs well before this window.
Scheduled backups will resume automatically after maintenance. Any backups that fail will be manually restarted by our team.
After maintenance, please monitor and re-run any affected jobs as needed.
We apologize for any inconvenience this may cause and thank you for your understanding.
Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience. >> During the maintenance window, Own services in this region for Archive will not be available. We strongly suggest that customers run Archive/Unarchive jobs with sufficient time before maintenance begins. Customers should also monitor and re-run Archive/Unarchive jobs if necessary once maintenance is completed.
Mar 2026 to May 2026
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