Own from Salesforce - AWS outage, potential service disruption – Incident details

All systems operational

AWS outage, potential service disruption

Resolved
Major outage
Started 1 day agoLasted about 16 hours

Affected

APP1

Partial outage from 8:36 AM to 12:33 AM

Backup & Recover

Partial outage from 8:36 AM to 12:33 AM

Archive

Partial outage from 8:36 AM to 12:33 AM

Data Mask & Seed

Partial outage from 8:36 AM to 12:33 AM

Salesforce Discover

Partial outage from 8:36 AM to 12:33 AM

HIPAA1

Partial outage from 8:36 AM to 12:33 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We've confirmed US instances are affected by the AWS outage - We're seeing failures in Jobs,Backups and Archive.
    Once the AWS outage resolves failed backups will be restarted.

  • Investigating
    Investigating

    Due to an ongoing AWS outage - https://health.aws.amazon.com/health/status
    We're currently investigating a potential disruption to our services.

    We will send an additional update in 60 minutes.