Own from Salesforce - Notice history

Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience. >> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available. >> Own API use will not run during the maintenance window >> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed. >> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.

UI / Login Maintenance for All Regions - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

UI / Login Maintenance for All Regions - During this maintenance window, customers may experience intermittent outages to accessing login and see changes to the user interface of our products. Rest assured, backups, jobs and API usage will continue to run as scheduled.

During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available. >> Own API use will not run during the maintenance window >> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed. >> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.

During this window, there is a potential for temporary downtime affecting our services. Archive, and Archive-related services may be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.

During this window, there is a potential for temporary downtime affecting our services. The following may be unavailable:

• Recover and Accelerate services.

• The user interface for Recover, Accelerate, Archive-App and Discover.

• All Own API usage.

For Your Jobs and Data:

• Manual jobs (e.g., seeding, restores) will be paused. We recommend you start any manual jobs well before this window.

• Scheduled backups will resume automatically after maintenance. Any backups that fail will be manually restarted by our team.

• After maintenance, please monitor and re-run any affected jobs as needed.

We apologize for any inconvenience this may cause and thank you for your understanding.

We are performing maintenance on our infrastructure to improve platform security and stability. During this time, parts of the Own platform may experience performance degradation. We apologize for the inconvenience.